The Time New York, part of JdV by Hyatt

Staff were very nice and helpful.

Everyone was super nice. This hotel is in the theater district and near Times Square. There is parking at a reasonable price as well. The room was comfortable, quiet, and clean and I would stay here again. The room was spacious and I had a great shower A subway station is nearby and of course there is plenty to choose from for dining.

The room was super comfortable, clean and had an amazing view.

This place was perfect!! Great location, and the parking directly across the street was so convenient! Super close to lots of shows, Times Square, and subways. The staff was fantastic. They were accommodating, friendly, and helpful! Thanks for a great stay!

Everything

Pleasant

Bad

The biggest disappointment was the lack of concern from the staff regarding issues with our room. We requested a room change due to the problems we experienced, but no solution was offered, which made us feel that our concerns were not being taken seriously. The property also shows signs of needing maintenance and renovation. There are noticeable issues with paint, general upkeep, and attention to detail throughout the hotel. While the location and overall experience were decent, the condition of the facilities did not meet expectations. Overall, it was not a terrible stay, but the hotel has many opportunities to improve both its customer service and maintenance standards. With better attention to guests’ concerns and some investment in the property, the experience could be much better. The luggage guy was amazing. The best in the Hotel.

Clean, accommodating, beds are comfy Nothing! It’s a little pricey but we love it and have stayed 5x now

Location was in the middle of everything and near all the shows. Only minutes from times square & Central Park. The room stayed cold all night & day as we were there in June and it was humid outside. The king size suite was just the right size, very clean & the king bed area was huge with a pull out bed in a separate area. 2 TVs a plus with one in the separate living area. Outside noise wasn't too bad. You could hear sirens but i still slept good. Just wish there was a microwave or I would've rated it excellent all around. There wasn't a microwave. The refrigerator did not get cold. The staff at checkout weren't very friendly like the check in staff were when we arrived.

Very small room that had an awkward layout. But the room was clean, the bed was comfortable, and it is located in a convenient location.

Staff was super friendly ! Shoutout to Nilika at the front desk , so sweet and was able to upgrade our room! Shoutout to Josh as well, super friendly and helpful with bags! Will be coming back!

I had a redeye in to see show in the afternoon so I only stayed a few hours. The staff was outstanding! They suggested a late checkout and offered water and generally seemed to really care about me. I stored my luggage with the excellent valet team and they suggested a private car to the airport, which was also outstanding. Everything was thoughtful and seamless. I wish I could stay longer! What a phenomenal location and truly exceptional staff!

Huge plus too as there is wine and cheese everyday!!!

Excellent location, friendly staff, comfortable rooms. A little noisy outside with sirens in the city. Earplugs were helpful.

I didn't appreciate the hidden fees.

Great location, two blocks off Time Square. Rooms are small but adequate for sleeping. Staff very friendly and helpful.

Location was excellent close to a subway, hop on buses, theatres and Times Square. Beds were really comfy and staff were excellent.

If you want the Theater District, you can’t beat the location. The staff are excellent too. I wanted to love my room but it was on the 3rd floor facing a generator. All night (for two nights) it sounded like I was in an MR machine. The bed frame was beaten up, paint was chipped, the window really dirty. There were no drawers or a place other than the floor for my luggage. Perhaps other rooms are different but my experience wasn’t great

My favorite play to stay in midtown. I love the staff. They are friendly and helpful and the hotel is well run and well staffed. Mr. Garner