Truss Hotel Times Square

Great location!

The rooms are good value for the cost-cheaper than most nyc hotel. Rooms were relatively clean but needs some upgrades as the bottom of bathroom door was rotten and black mold in the corner of the shower. It was hard to figure out the temperature in the shower. Had to wait a long time for water to heat up and it would cool down. Overall, still a good value and convenient location.

We chose this hotel because it was close to what we wanted to do, but was said to be family friendly. It was, and the staff was very kind to my daughters who loved the stay at the hotel.

Amazing very comfortable

The air conditioning didnt work in June in NYC- it was so unbearably hot and there was no light in the room...very few dim light fixtures and the window looked into a restaurant so therr was no outside light. We've stayed here before but the room temperature was unacceptable and the property seems really run down now.

I found the rooms to be small for double beds. The location was great walking distance to Time Square.

Clean spacious room, with a nice gym.

Air conditioning didn't work, the first time they came to fix it it started working for awhile but by morning it was 8 degrees hotter again. I told the front desk again but no one came to fix it before I checked out.

My rating is based on a terrible experience I had with a particular front desk employee.

Didnt like this hotel at all. Way too basic !

Hardwood floors in room need to be mopped.

Nice receptionist

My bed was comfortable and I rested very well during my stay. I noticed my refrigerator door wouldn’t stay shut and had difficulty keeping my insulin cold. But maintenance came the next morning and replaced it. All the staff were pleasant and accommodating. I have already decided when I return, I will choose to stay at Truss again. A+

Our TV and AC did not work in the room we stayed in. It is an older hotel and looks kind of run down. I would not recommend this hotel to anyone.

Me, my kids and my friends , we had a great time and experience in Manhattan and in Truss hotel! The staff are amazing ! very clean , great location close to Time Square and Broadway. We slept so good on the beds! Definitely recommend it to everyone who wants to enjoy NYC!

El staff es increíble. Fuimos por el cumpleaños de un amigo. Y el día de su cumpleaños le llevaron un bizcocho al cuarto💕💕💕 Tuvimos un pequeño inconveniente con el aire acondicionado y lo resolvieron rápido. El cuarto es mucho más espacioso que cualquier otro hotel en la ciudad.

Рядом 7 avenue, every day happy. Около 25 минут до центрального парка, 15 минут до 5 avenue. Чисто, приветливый персонал.

The parking attendant assisted us with our luggage. Luz at the front desk recommended the best Italian restaurant I've eaten at. Friendly, helpful front desk. Excellent location

Very worn out facility. The advertising was incorrect about a roof top bar with a view. This USED to be offered via an adjacent hotel, but is no longer in operation.

Great location, clean room. Staff was helpful.