Motel 6 Phoenix, AZ - West

There no ice buckets .I had to walk back twice because my key didn't work staff was rude gave me a different room.had to use a bag for ice there was ice cream left from previous guest.and they didn't have towels.tge was ventilation in the bathroom and a whole in the ceiling in the shower area. The price!

Superb

Exceptional

Nothing Everything Didn't like that the first room we were assigned was already occupied, almost got hit by the occupant because he thought we were trying to break in. Second room had no air conditioning. In the third room the pipe under the sink fell off and ended up on the floor with a mess. After all that trouble we weren't refunded anything from the company.

Very good

Exceptional

The worst motel I've ever stayed in, dirty, the bed is not comfortable, old and I felt the springs of the conchon. It smells so bad!

Pleasant

Clean room / staff/pet friendly..

Very good

The staff was friendly Weekend crowd

Pool out if order, shady area/people around, missing towels, horrible wifi, ended up getting a refund for 2nd night that has not arrived and no trace of a refund in the system...

Bad

Poor

Superb

Exceptional customer care very attentive and worked with me when the reservation was done wrong Area was not the best

Area was not the best

When we first got into our room it smelt like smoke, there was no WiFi and the pool was closed. Due to Covid but it should’ve been put on the front say that they had Covid patients in the building. But couldn’t change that so it was just an overnight stay.

The swimming pool wasn't available

Staff is friendly and helpful ! The swimming pool wasn't available