Holiday Inn Alexandria at Carlyle by IHG

Great hotel to stay at if planning on using the metro to get into D.C. That is really the reason we stayed here this year. The hotel is old. You can tell the lobby is nicely updated but the rooms are a completely different story. We were on the top floor and there was a larger crack in our window. The room stunk terribly (like must/rotten egg). The shower needs some work. The beds were very comfortable though! We were out of soap upon arrival and when we went back downstairs to head to town for the evening the front desk attendant said she’d look to see if she can give us some. We told her we were not going back to the room and asked if they can just put it in our room while we are gone and she said sure….that night we came in to check to see if it was done and she said no, she just was going to wait for us to come back to do it…no big deal but rubbed me wrong. When traveling home we recognized we were changed 2 additional times (over $250 more than expected) so I called back. The guy who answered was very helpful and was able to figure everything out for us and assured we would be refunded by that Friday. Sure enough we were!

The problem was never solved

Ripped off 210 dlrs. Made reservation got screwed over. Don't use Expedia or this listed holiday inn , ripped off homeless n broke already and they peeled me 215 out the 300 I had. Pathetic people. Unreal , never again .

Our stay began disappointingly. We wanted to do early check in but they said no (and the woman behind the desk was a bit rude) then they gave early check in to the patron who came in right after us. The room itself felt a little dumpy, particularly the bathroom. The bed was quite comfortable though. The lobby smelled awful on more than one occasion during our visit. Would not stay here again.

Dated Hotel in need of renovation. Elevators are very old and one out of service. Room is spacious but not welcoming. Bathroom is small with old fixtures. Property is surrounded by highways and windows are not sound proof. Very expensive for what is offered to guests; not worth it.

Continental Breakfast cost too much money and it wasn’t very good.

It was cold and breakfast was not 100% included like it was listed online. You only receive $16 vouchers for adults but breakfast was more then that and it was not good.

No amenities. No 30 minute early check in. Hotel was adequate.

Felt like an odd location but wasnt an issue

On site parking, close to Metro, restaurants and shops. Clean and quiet

Nothing. Multiple windows are broken and they all looked dirty. Elevator was out of order. We decided not to stay after seeing the condition of the hotel and the hotel refused to refund our money.

Small rooms. Breakfast not included.

The room was very clean. We had an issue with the TV, but staff came up right away and fixed it. The area had lots of places to walk to for food and groceries. Breakfast was very good.

Paying 18$ for parking a rip off. Very disappointing. Booth in breakfast area had large tear on seat and finger mark stains on upholstery. Not a good look!.

I was also denied the breakfast coupons initially when I had already paid for it.

Location was the main reason we chose this hotel. We were spending our days in DC. The hotel is a really short walk to the Metro train station. There is also a Starbucks, CVS, WEGMANS an easy walk to the hotel. The room was good. Comfortable beds, clean, good water pressure. WiFi was slow but functional

First room smelt of smoke, second room had a toilet leak on my wife's head, 3rd room was fine, breakfast was not free, as stated in our reservation, was charged a cancelation fee when I extended my stay for an extra day

Right off the interstate, close to metro, nice restaurants and a movie theater. Staff was welcoming. A goody bag was a nice touch. Comfortable, clean, convenient. Everything was great

The room, staff, and location were all very nice. N/A

Very clean rooms. Polite helpful staff. Enjoyed my breakfast in the restaurant.