Comfort Suites Northlake

The pool wasn’t ready for use..

First pulling up I was like ok ok this is nice then walking into the room I was like yesssssss the room was too nice, spacious, clean, bed was comfy, housekeeping staff so sweet, when I first got there I figured front desk staff were tired cuz the energy was a little umph but my boy Mike turned that around he was so lit, cool, nice & he def one of the reasons I’ll be returning…..go see Mike and book that room!!!!!!!!!!

Staff was very friendly. No shampoo in the bathroom, looked like someone broke them off the wall and it was not replaced. Good place to stay for the price.

Pleasant

The rooms were spacious and overall a clean establishment. The shower curtains were short so water did get on the floor.

Every time I took a shower, the floor was soaking wet, because the shower curtain doesn’t go, all the way down… these are things that handicap people need to have…

Overall clan and comfortable. Disappointed that the pool wasn’t open, every other hotel opened them Memorial Day weekend.

The room was spacious and the bed was comfortable . The shower was hot and had good water pressure. There was a refrigerator in the room The floor was not swept or mopped. Dirt and spill marks were on the floor, some of the washcloths and towels had dirt stains and little curly hairs in them. The breakfast was ok I paid extra for it, but they should not charge extra for it. The sink faucet wasn't secured in place it moved everytime I used it.

Superb

The rooms were super nice and clean.

l like the environment. the breakfast was good. the room were clean but it should have some kitchen utensils for the microwave.

Good

Exceptional

If choosing this property, learn if they are still renovating the 1st floor areas. Be prepared to put up a $100 deposit cash or credit card 💳. The room was good but the air freshener activated my allergies.

The 2nd shift check out guy (short) one was extremely rude. Very mouthy and basically said if we didn't like the condition of the hotel we could leave, and he'd refund our money. There was renovation which wasn't mentioned, the smell of Marijuana was heavy, and there were loud crowds walking the halls, and fighting outside. It wasn't safe there.

Superb

Exceptional

They had really good breakfast. my kids enjoyed waffles. Room was spacious and very clean with comfortable bedding. It was better stay then we stayed at Hilton. Everything was good

Good

Room was very clean and comfortable. We used gym and that was really add on. Overall Hotel was clean and looked recently remodeled. we enjoyed our stay.