Extended Stay America Select Suites - Charlotte - Northlake

Staff Dirty room. Hotel had foul odors.

Good

Passable

The rooms were clean! THE HALLWAYS SMELL LIKE CAT AND CAT PISS!! Our microwave didn’t work nor did the WiFi!! They were more so worried about people smoking than actually the rooms!

This price was fair No towels in room or blanket on bed

The room had red paint splattered all over the bed, floor, night stand and outlet. Room had no additional amenities. No soap, hand towels, no tiny coffee pot. The microwave was on the computer desk, with no where to work from the room. No associate at front desk before 9 am. No answer on call to front desk.

we had to ask for my pillows , there was not enough blankets on the bed, people were knocking on our door and running all night. not the best part of town

Passable

Room had mold and roaches. Manager refused a refund when I decided not to stay due to the conditions of the room.

Nice and clean N/A

Exceptional

Exceptional

Very good

Location Not the cleanest

Disappointing

Bad

The place is really close to the mall and 77 The air on the atmosphere

The air on the atmosphere

Nothing

locked in room online got to location and was told they had no rooms available. Took 3 weeks and still under investigation to receive my charge rate back.