DoubleTree by Hilton Hotel Syracuse

About DoubleTree by Hilton Hotel Syracuse
DoubleTree by Hilton Hotel Syracuse has a shared lounge, terrace, a restaurant and bar in East Syracuse. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features an indoor pool, hot tub and free shuttle service. At the hotel, each room includes a closet. Rooms have a desk and a flat-screen TV, and certain accommodations at DoubleTree by Hilton Hotel Syracuse have a balcony. The rooms will provide guests with a fridge. Buffet and American breakfast options are available at the accommodation. A business center and vending machines with snacks and drinks are available on site at DoubleTree by Hilton Hotel Syracuse. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the 24-hour front desk. Le Moyne College is 4.1 miles from the hotel, while NBT Bank Stadium is 5 miles from the property. Syracuse Hancock International Airport is 1.9 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
Reviews
-
Excellent customer service.
-
Good
-
Exceptional
-
Exceptional
-
Great ac, beds very comfortable. Coffee maker broken, no fan in bath room, very far walk to elevators. Thought we would get CVMA discount, surprise only on 4 day booking. Would have done more research if I had know it. I was told yes.
-
Dirty hotel. No individually controlled AC in rooms. I was provided a fan and told they were upgrading the system next year. Tall gentleman at front desk did not even greet us when we approached for check-in. Poorly run and mismanaged.
-
Was great
-
Staff was great. Needs updating in the worst way. Prom and multiple girls softball teams staying while I was there so very very loud
-
Front desk staff was exceptional. Pool is lovely and a comfortable temperature (not too cold!) - just note it is open 9am-9pm.
-
Hotel felt old and outdated. Didn’t feel welcoming. We had called before we made the reservation to ensure that they had an airport shuttle, and the gentleman told us the hours and said no problem. Upon arrival, the agent was very irritated that we hadn’t made arrangements ahead of time. Would not stay here again.
-
We actually had a bad experience there. The bathtub was clogged up. There was no body wash and they took a long time to take care of issues they came twice and problem was not resolved
-
staff was great, room was clean, good experience during a busy graduation weekend.
-
Exceptional
-
the breakfast was ok, location too it was very dirty; the bathroom had extremely filthy corners, the bathtub was filthy..the sheets were dingy. there was no fan inthe bathroom, and the mirrors remained fogged up for a long time after a shower.
-
Exceptional
-
The room was clean and the front desk staff were very helpful
-
Pillows smelled, body wash lotion, etc not filled
-
Very good
-
Breakfast was sensational
-
good When I arrived the heat wasn't working. The heat worked on and off for 3 days. The heater ran constantly blowing cold air for the first 3 nights. Zachary Caza was made aware of the problem. I am requesting a 50% refund for the room. You can reach me at [email protected]. 518-779-2766. Barry Wachter.
Frequently asked questions about DoubleTree by Hilton Hotel Syracuse
Does DoubleTree by Hilton Hotel Syracuse have free Wi-Fi?
Does DoubleTree by Hilton Hotel Syracuse offer parking?
Does DoubleTree by Hilton Hotel Syracuse have meeting spaces, conference centers, or conference rooms?
Does DoubleTree by Hilton Hotel Syracuse have a fitness center?
Where is DoubleTree by Hilton Hotel Syracuse located, and how walkable is the area?
What's nearby
- Syracuse Airport 2.3 mi