Courtyard Syracuse Carrier Circle

The AGM was wonderful. Building had just been remodeled.

Overall disruption due to renovations. Did not get room cleaned during my 4 day stay.

Some areas and amenities were under construction. Otherwise the facilities were excellent. There was a door leading to the next room that did not block any sound. We could hear conversations and any other sound from the common area. The door to the hallway did not block any sound either.

The room and bed were both clean and comfortable.

We stayed in one of the recently renovated rooms on the 3rd floor and noticed very little disruption with the renovations continuing downstairs.

It was very clean and staff very nice. Bed and pillows were very comfortable.

But the hotel is under construction renovation. Construction was noisy until five when they quit and they did not work as far as I know on Saturday thank God because it wasn’t relaxing. I had two hours in between my shift and I needed to get a quick nap which was impossible. The restaurant staff was excellent, but I think it’s time to update your menu. You need more snack snacks that could be eaten in the evening and I think we could update that menu. It’s been around for a long time. I was shocked that the outdoor area the fire pit was not lit and that the pillows were ripped. This could’ve been corrected easily, and I was surprised that it hadn’t been. I would go back after the construction, especially if you made these suggestions, but considering the state that the hotel itself was in the price was way over what it should’ve been.

Property looks recently renovated

Room was clean They were remodeling so parking was hard

Room was very clean and updated. Easy convenience off Carrier Circle. Will stay there again

Our room smelled like a wet ashtray. I pulled the filter from the in-wall air conditioner and it is obvious that they didn't do even a replacement of that to try to mitigate the odor. This place was not cheap either. Just the stench was cheap. The staff was nice & apologetic but they were sold out on ADA rooms so nothing she could do. I will take my business elsewhere in the future.

They charge for full sta my upon check-in never seen that before. Then continue to charge you per night after you pay full stay and the $100 deposit. Front desk is was not helpful no manager on site to assist. Per front desk they cannot assist with check-out / refunds without a manager on site how convenient. Their breakfast isn’t even a breakfast just waffles , muffins and stale bagels and bread. Room had no ac , bugs on bed , bathroom was unclean , and the hotel per cleaning staff is under construction and may guests have had the sam complaints. How convenient that none of this is told prior to check-in and staff is so friendly but once you have an issue magically no one can help but a manager !!! complete rip off !!!

Very clean and friendly

Booked a king suite. However, the toilet didn't flush and there was dirt in the bathroom sink, so we had to change rooms. The setting is very close to a freeway and there is construction on one side. The staff were helpful in getting us another room where the toilet worked, but it was not a suite.

We had late dinner and food was great

I enjoy the stay at the hotel. My only critique is that they do not offer a airport shuttle.

Portion of the hotel was under construction but the room was very clean.

Construction. Had to go outside and around the hotel to do anything. Part of the day there was no water. Was not informed about the construction when booked and was given no discount. Breakfast not included; the on-site bistro’s prices were high and limited options.

Toilet leaked and tub wouldn’t drain . The couple in the other room next to us was loud so we asked to be moved after they were told twice to quiet down . Bed was comfortable and room was very clean . Great location . Staff was very friendly.

The did seem to care about you. Rooms were not clean